Contacts
2 scopesSync your contact records and write back tags, custom fields, and ownership.
read + writeinstall · about a minute
Install Mad Cool HiFi
Connect your sub-account to our managed-service team in about a minute. We read what the workflows need to read and write only what the workflows need to write.
Takes about a minute · Free integration · Revocable from your CRM’s install screen
what we request
Everything we request, grouped by capability.
64 CRM permissions across 10 capability areas — the full surface our managed-service workflows act on. No access to payment-card data, banking, or your login credentials, and you can revoke the whole connection from your CRM at any time.
- read only
- read + write
Conversations & messaging
8 scopesRead conversation threads and send SMS or messages when an automation requires it, across messaging and conversation-AI surfaces.
read + writePipeline
2 scopesTrack opportunities and move them between stages as deals progress.
read + writeCalendars & appointments
8 scopesRead availability and book or manage appointments, calendar groups, and showroom-event resources.
read + writeReviews
2 scopesPower the review engine — read customer reviews and post the replies you approve.
read + writeSocial publishing
13 scopesSchedule and publish posts to your connected social accounts, with statistics and tagging.
read + writeEmail & SMS campaigns
6 scopesBuild, schedule, and report on email and SMS outreach campaigns.
read + writeCreative media
2 scopesUpload and manage the creative assets that campaigns and posts draw from.
read + writePhone & Voice AI
7 scopesProvision phone numbers and run voice-AI agents and their goals.
read + writeWorkflows, fields & reporting
14 scopesRead your automations, custom fields, tasks, tags, templates, team roster, and form and survey submissions for accurate routing and reporting.
read onlyalready installed?
Open the member portal →V1.6.5
A highly advanced marketing engine for HiFi retailers.