self-serve + four engagement tiers · cancel anytime
Two ways in: start self-serve with a transparent monthly, or hand it to us done-for-you. Both are audio-native — built by people who actually know the gear.
start self-serve
Transparent, flat pricing. No setup fee, no sales call, cancel anytime. Subscribe now — we'll have your stack live within a day.
early access
Presence
Reputation + listings, handled.
$149/ month
no setup · cancel anytime
most picked
Console
Presence + an audio-fluent AI concierge.
$750/ month
no setup · cancel anytime
want it done for you? See the full engagement ladder ↓
done-for-you · the engagement ladder
When you want it run for you: each tier is a real engagement, not a subscription. Setup happens once; retainer is monthly. Move up when you're ready, pause when you're not.
Foundation
The basics, dialed.
$1,750/ month
+ $3,500 one-time setup
most picked
Acquisition
Foundation plus paid traffic that converts.
$3,500/ month
+ $8,700 one-time setup
Compound
Operator-level partnership.
$5,500/ month
+ $12,500 one-time setup
by invitation
Reference
The dealer as market maker.
by conversation
no published rate
on hold? Hold fee $500/mo keeps your stack live.
tier 01 · foundation
Most specialty audio dealers have the same problem: revenue is real but inconsistent, the CRM is a mess, reviews go unanswered, and nobody is working the dormant-customer list that's sitting right there. Foundation is the fix. We wire your HighLevel sub-account, stand up managed SMS + email cadences, clean your listings across every directory that matters, and start the review-response engine running on a measured cadence. None of that requires ad spend. It just requires doing the work every week.
The tracking baseline is where most dealers are completely dark. We instrument GA4 conversion events before a dollar of paid spend — every lead form, every checkout — so that when you move up to Acquisition, the data is already there. The Stripe-to-HighLevel lifecycle bridge fires on every billing event: a new subscriber is tagged and enrolled in the onboarding workflow automatically, no manual step in between.
Your engagement portal goes live in Foundation. That means one login to a private, per-brand portal where you can see your audit findings, the action plan, what's in flight on the engagement kanban, what's waiting on you, and the reactivation pipeline being built station by station. The portal concierge bot can answer "where are we?" from the actual engagement data, not a ticket system. Per-client theming is included — your portal looks like your brand, not generic SaaS.
CRM + outreach engine
Tracking + billing infrastructure
Your engagement portal
The Stripe-to-HighLevel bridge handles 5 distinct lifecycle events — new subscriber, tier change, upgrade, payment failed, subscription canceled — with idempotency so nothing fires twice.
tier 02 · acquisition
Everything in Foundation runs underneath Acquisition. What it adds is paid traffic that is actually measured — Google and Meta campaigns built on the tracking foundation we already laid, so no dollar of ad spend is blind. We handle the geofence and conquest targeting (brand awareness aimed at your competitors' footprints), the pixel and event capture stack, and the creative. You see every campaign in your portal; the competitive dealer-locale map shows you the exact landscape we're working against.
Showroom events are a real acquisition channel for specialty audio, and the Acquisition tier treats them that way. Every event gets a task board in your portal — assign, add, track every deliverable on both sides — plus a lead-capture stack for the room itself. Manufacturer imagery is part of the deal: we harvest product photos from every brand portal login or shared drive you point us at, auto-tag them with vision AI (brand, model, shot type, alt text), and file them in a searchable per-client library. Rights-clean, stable URLs, no more hunting through Dropbox.
The competitive analysis surface maps every two-channel shop in your market, color-codes them by threat level, and surfaces shared-brand overlap so you know exactly where you hold a moat and where to widen it. Meet-the-Experts team pages go live so your specialists have a face on the floor and in the portal. The pre-owned and legacy continuity audit maps what already sells at zero ad spend so you protect it rather than accidentally competing with yourself. The in-portal upgrade funnel means when you're ready for Compound, the case is already made and the checkout is one click.
Paid acquisition + events
Manufacturer image library + sources intake
Intelligence + portal surfaces
Our manufacturer image library is built on Groq Llama 4 Scout vision auto-tagging — brand, model, category, variant, shot type, and alt text on every image, with Supabase Vault handling credential encryption for every source integration.
tier 03 · compound
Everything in Foundation and Acquisition runs underneath Compound. What it adds is the work that requires genuine integration with how your store thinks and sells. The custom creative pipeline produces bespoke content across every brand on your floor — not templated, not recycled. A multi-model image generation cascade (Flux Schnell / Pro / Pro-Ultra with Fal.ai fallback mirrors) generates and C2PA-signs images for Meta and TikTok AI-content compliance. Social reach expands beyond HighLevel to the communities that matter in this market: Reddit, Discord, and Mastodon via MadCoolSocial — the channels where real audiophile buyers actually congregate.
The customer-facing AI concierge is the flagship Compound capability. It's a Shadow DOM widget (one script tag) that speaks your store's voice, answers from your live Shopify catalog, and stays MAP-safe — no discounts, no price-matching, no commitments. You sign off on a tested preview before it goes live, and the catalog syncs weekly so a model that leaves your floor stops being recommended. Per-brand Collection dossiers arm every rep on your floor: the 60-second sell, the demo track that proves it, the cross-shop verdict, the press pull-quote, and what's new this cycle — all current, all in the portal.
The operational depth at Compound is different too. A Quarterly Business Review every three months: what's working, what to kill, what to widen. Bi-annual onsite visits with hands-on training. A standing four-hour weekly comms window — the weekday slot you choose — when we're yours with no scheduling back-and-forth. Zero-day support for anything blocking you. The Sandbox surface gives you visibility into our reference room, R&D tracks, and concept moodboards so you see how we think, not just what we ship.
Custom creative + social reach
AI concierge + Collection dossiers
Operator partnership + support depth
The AI concierge runs on a Cerebras gpt-oss-120b → llama-70b → Groq llama-70b failover chain; MAP guardrails are unit-tested; the catalog syncs from Shopify weekly; per-slug ship-dark flag means nothing goes live until you approve it.
tier 04 · reference · by invitation
Everything in Foundation, Acquisition, and Compound runs underneath Reference. What it adds is the infrastructure for a store that has reached a different level of scale — one where pre-owned and trade-in inventory is a real revenue channel, where flagship pieces need discreet placement rather than a classified listing, and where the full transaction history is large enough to run compliance-gated reactivation at scale.
The Trade Desk is the defining Reference capability. Your high-end pre-owned inventory — dCS, Gryphon, Wilson, whatever sits in your back room — gets priced against blue-book and real sold comps, with a defensible ask, a confidence read (high / medium / low / pending), a warranty-edge callout, and a channel + move-plan narrative. Everything lives on a live valuation board in your portal, driven by the client_trade_desk data your operator controls. Content is client-safe by design: no cost basis, no trade-in delta, no internal margin data is ever visible in the portal. Concierge placement handles the flagship pieces that deserve a more considered path than a simple listing — channel strategy, warranty framing, and the ask defended by comps.
Reference is priced by conversation, not by a rate card. It requires a signed data agreement for the past-buyer reactivation work. It is opened when the engagement history, the inventory profile, and the operational trust are all in place. If that sounds like your store, start the conversation.
Trade Desk + pre-owned channel
Reactivation at scale + flagship events
The Trade Desk portal surface is fully implemented — per-piece valuation data, status lifecycle, and aggregate stats live on a force-dynamic portal board that updates the moment the operator edits the underlying data.
How setup works
Setup is the build month — pixel + tracking install, listings cleanup, ad accounts wired, creative kicked off. One-time charge, billed at start.
Cancel or pause
Month-to-month after setup. Cancel anytime, or pause with the $500/mo hold fee to keep your stack live and ready when you come back.
Move between tiers
Step up at any time — we prorate the retainer change to the next billing cycle. The setup delta only applies to net-new infrastructure.
Not sure which?
Tell us your store size, current monthly ad spend, and whether you have tracking installed. We'll point you at the smallest tier that works — bigger isn't always better. Email us.
Connect your CRM
We integrate with the same CRM most specialty audio dealers already run. Install Mad Cool HiFi on your CRM →
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